🚀 Join our team at EDUCA EDTECH Group as Academic Advisor! 📚
EDUCA EDTECH Group, a leading company in the education and technology sector, is looking for teleoperators highly motivated and with excellent communication skills to join our dynamic team. If you are enthusiastic, customer-oriented and passionate about the world of education and technology, this is your chance to be part of an innovative and growing organisation. 🌍
Responsibilities 💻
- Call management (incoming and outgoing) focused on training counselling.
- Resolve queries and problems in an effective and timely manner, always maintaining a friendly and empathetic attitude.
- Work closely with other team members to ensure customer satisfaction and achieve set targets.
- Follow up on requests from potential students via telephone or email.
- To guide and orientate students from a professional and personalised perspective so that they can achieve a training that is beneficial for their future.
You are IDEAL if you have... 🔍
- High communication skills (oral and written)
- Previous experience in customer service, preferably in the education or technology sector.
- Ease of use of computer hardware and software, as all work is carried out through these.
Join the TOP EMPLOYER 2025 certified educational group, where we promote equal opportunities and diversity, creating an inclusive environment free of discrimination. 🌍
Number of candidates: 1
Location of the post: Grenada
