🚀 Join our team at EDUCA EDTECH Group as Academic Advisor! 📚
EDUCA EDTECH Group, a leading company in the education and technology sector, is looking for teleoperators highly motivated and with excellent communication skills to join our dynamic team. If you are enthusiastic, customer-oriented and passionate about the world of education and technology, this is your chance to be part of an innovative and growing organisation. 🌍
Responsibilities 💻
- Management of national and international calls (incoming and outgoing) focused on training advice.
- Resolve queries and problems in an effective and timely manner, always maintaining a friendly and empathetic attitude.
- Work closely with other team members to ensure customer satisfaction and achieve set targets.
- Follow up on the requirements of potential customers via telephone or email.
- To guide and orientate them from a professional and personalised perspective so that they can undertake training that is beneficial for their future.
You are IDEAL if you have... 🔍
- High communication skills (oral and written)
- Previous experience in customer service, preferably in the education or technology sector.
- Ease of use of computer hardware and software, as all work is carried out through these.
- Availability to work flexible hours, including weekends if necessary.
What do we offer?🤝
- Work equipment (company laptop)
- Full Time
- Basic salary + incentives
- Future projection.
- Free lunch in our on-site restaurant.
- Activities developed by our Happiness Lab.
- A collaborative and motivating work environment.
- Continuous training to keep your skills up to date.
Join the TOP EMPLOYER 2024 certified education group and one of the leading companies in online training! 🌍
Number of candidates: 4
Location of the post: Grenada
