🚀 Join our team at EDUCA EDTECH Group as Academic Advisor! 📚
EDUCA EDTECH Group, a leading company in the education and technology sector, is looking for teleoperators highly motivated and with excellent communication skills to join our dynamic team. If you are enthusiastic, customer-oriented and passionate about the world of education and technology, this is your chance to be part of an innovative and growing organisation. 🌍
Responsibilities 💻
- Management of national and international calls (incoming and outgoing) focused on training advice.
- Resolve queries and problems in an effective and timely manner, always maintaining a friendly and empathetic attitude.
- Work closely with other team members to ensure customer satisfaction and achieve set targets.
- Follow up on the requirements of potential customers via telephone or email.
- To guide and orientate them from a professional and personalised perspective so that they can undertake training that is beneficial for their future.
You are IDEAL if you have... 🔍
- High communication skills (oral and written)
- Previous experience in customer service, preferably in the education or technology sector.
- Ease of use of computer hardware and software, as all work is carried out through these.
- Availability to work flexible hours, including weekends if necessary.
What do we offer?🤝
- Work equipment (company laptop)
- Full Time
- Basic salary + incentives
- Future projection.
- Free lunch in our on-site restaurant.
- Activities developed by our Happiness Lab.
- A collaborative and motivating work environment.
- Continuous training to keep your skills up to date.
Join the TOP EMPLOYER 2024 certified educational group, where we promote equal opportunities and diversity, creating an inclusive environment free of discrimination. 🌍
Number of candidates: 10
Location of the post: GRANADA
