đ Join our team at EDUCA EDTECH Group as Academic Advisor! đ
EDUCA EDTECH Group, a leading company in the education and technology sector, is looking for teleoperators highly motivated and with excellent communication skills to join our dynamic team. If you are enthusiastic, customer-oriented and passionate about the world of education and technology, this is your chance to be part of an innovative and growing organisation. đ
Responsibilities đ»
- Call management (incoming and outgoing) focused on training counselling.
- Resolve queries and problems in an effective and timely manner, always maintaining a friendly and empathetic attitude.
- Work closely with other team members to ensure customer satisfaction and achieve set targets.
- Follow up on requests from potential students via telephone or email.
- To guide and orientate students from a professional and personalised perspective so that they can achieve a training that is beneficial for their future.
You are IDEAL if you have... đ
- High communication skills (oral and written)
- Previous experience in customer service, preferably in the education or technology sector.
- Ease of use of computer hardware and software, as all work is carried out through these.
What do we offer?đ€
- Salary to be agreed according to skills and competences.
- Time flexibility.
- Possibility of teleworking one day a week.
- Training and skills enhancement plan.
- Professional growth and international projection.
- Office in the Educa EdTech Building, a unique technological complex in Spain (edificioeducaedtech.com).
- Team building and integration in a dynamic, professional team with high human qualities.
- Happiness laboratory for well-being: activities, gifts, greetings, events and our well-known "afterwork".
Join the educational group certified as a TOP EMPLOYER 2026, where we promote equal opportunities and diversity, creating an inclusive environment free from discrimination. đ
Number of candidates: 4
Location of the post: Grenada